Monroe >Food & Dining > Olive Garden
4781 Pecanland Mall Dr, Monroe, LA | Directions 7120332.495903 -92.059313
Sun - Thurs: 11:00 A.M. - 10:00 P.M., Fri - Sat: 11:00 A.M. - 11:00 P.M.
You get what you expect, but don't expect hi quality – I go to Olive Garden when I'm meeting friends from out of town and we need an easy to reach family dining experience with no surprises. Olive Garden fits that bill. It offers the predictability of menus you would find in a chain restaurant and no one is confused about what they should order. Unfortunately, the consistency needed for chain appeal lends itself to "cooking-by-numbers" and overpriced, somewhat boring food.
The service is horribly uneven, another symptom of chain restaurants. I have had servers complain that My party was ordering too much pasta during the "Neverending Pasta Bowl" promotion. The last time I was at the Monroe Olive Garden, one of the servers was being called "Boogerhands" by the other waitstaff. This is completely unacceptable and would have called for a refund if he were my server. Other times, I have had perfectly adequate service, but when they mess up, they REALLY mess up.
Traditional dishes and all -you-can-eat salad, soup and bread sticks are the draw at this upscale-casual Italian restaurant. – In Short
Established in 1982, this chain gained a following for its laid-back atmosphere and generous portions. Patrons settle into comfortable booths and tables in dining rooms with plants, artwork and décor reminiscient of the villas in the Tuscan countryside. Starters include scampi, sausage or pepperoni pizza, and several soup choices, as well as a signature seafood dip (crab, shrimp, cheese and marinara). Entrees include classics like lasagna, fettuccine Alfredo and chicken parmigiana. There are also "Garden Fare" options, which promise 30 percent fewer calories.
Extremely Disappoionting – ALong with expecting to have great food, I thought the service would be as well. Boy was I disappointed. The food was overcooked, the sauce was separating (we had fettucinne alfredo) and when we asked to talk to a mgr. We were told that they were too busy to come and see us. My wife then orderd a dessert to take home, and when we got home, there was a hair in it. Totally disgusting. We called the restaurant to complain the next day, and were told that if we would bring the dessert back they weould replace it. UGH!!
Nasty, nasty, nasty. I would not go back, it is way too much money for such crappy food and service.
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